Frequently asked questions

What is the return policy?

We offer free returns with no hassle 30 days after purchase on any product for further information please see our return policy at the bottom of the page.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally in the United Kingdom.
How much does shipping cost?

You can calculate shipping on your order page however spend over £50 & your order is free.

Product quality

How long does the charge last?

You can see the technical details for each product underneath the product in the description section. Still struggling? Reach out to our team via contact us.
How do we charge the diffusers?

The diffusers come with a cable & charging plug allowing you to charge them on any mains UK plug.
Is it only a single scent?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally in the United Kingdom.
How much does shipping cost?

You can calculate shipping on your order page however spend over £50 & your order is free.